Courses - Certificate II Business
Are you are considering a career within the Business Services Industry?
Is this you?
- Are your extremely organised?
- Do you enjoy a challenge?
- Do you consider customer service as important?
- Do you have an interest in computer applications?
- Do you have the ability to turn bullet points into sentences?
- Do you love innovation in the workplace?
The answers to the following questions will most likely be………… YES THIS IS ME!!!
Business Services
The training provided by Advanced Careers College is directly related to immediate job opportunities and also directed towards the acquisition of durable and recognised skills for the labour market.
At the completion of this course, students will possess the qualifications necessary to hold positions such as senior executive assistant, office manager/supervisor, business administrator.
A hands-on approach is given to all training, utilising competency based training and proven learning strategies. Units used in this program have been approved by NSW VETAB (Vocational education and Training Accreditation Board) and will include units from the revised National Training Package for Business Services. The completion of this qualification will enable you gain credit towards other business qualifications.
COURSE REQUIREMENTS
- Completion of Year 12 or equivalent/mature age entry
- An interest in all office administration procedures
- Appropriate references
- Must be able to read, comprehend, and write complex information in English
- Personal interview (if under 18 years old with a parent/guardian preferred)
- Successful completion of literacy/numeracy assessment
EMPLOYMENT OPPORTUNITIES
Depending on what level you complete, students who have successfully completed certificate levels up to a diploma can work in the following areas as Office Manager, Business Administrator, Senior Executive Assistant:
- Any private business area
- All government/State and Commonwealth business sectors
- Banks/Building Societies
- A lead into specialty fields
- Private/Personal use
- Administration Manager
- General office Manager
- Office Manager
This is a national qualification that can be transferred anywhere in Australia.
Course Overview
- Certificate II Business subjects covered in Diploma
- Customer Service
- OHS
- Information Management
- Communication skills
- Introductory computing skills
- Basic office skills
Units of Competencies
Unit Code |
Unit Title – Core |
BSBOHS201A |
Participate in OHS processes
|
| Unit Title - Elective Units | |
| BSBCUS201A | Customer Service - Deliver a service to customers |
| BSBIND201A | Industry Context - Work effectively in a business environment |
| BSBINM201A | Information Management - Process and maintain workplace information |
| BSBINM202A | Information Management - Handle mail |
| BSBINN201A | Innovation - Contribute to workplace innovation |
| BSBCMM201A | Interpersonal Communication - Communicate in the workplace |
| BSBITU201A | IT Use - Produce simple word processed documents |
| BSBITU202A | IT Use - Create and use spreadsheets |
| BSBITU203A | IT Use - Communicate electronically |
| BSBWOR202A | IT Use - Organise and complete daily work activities |
| BSBWOR203A | IT Use - Work effectively with others |
Qualification attained on successful completion: Certificate II
Qualification attained on partial completion: Statement of Attainment